Privacy Policy

Last Updated: February 5, 2024


Mane Haircare LLC (hereinafter, “Mane Haircare LLC,” the “Company,” “we,” or “us”) recognizes the importance of data privacy, and this Privacy Policy sets forth the terms and conditions with respect to how we process personal information. This Privacy Policy describes, among other issues, the types of personal information that we collect, the purposes for which we use it, the types of third parties with whom we share it, and any rights and responsibilities you may have with respect to such personal
information.


This Privacy Policy applies to the personal information you provide us when you visit any website that we own, license, or otherwise operate and that links to this Privacy Policy (collectively, the “Site”), purchase or receive products, goods, or services through the Site, apply for a job with us, or otherwise contact or engage with us. For purposes of this Privacy Policy, the Site and all products, goods and services furnished by Mane Haircare LLC through a Site shall be referred to collectively as the “Services.”

PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT DESCRIBES YOUR RIGHTS, RESPONSIBILITIES, AND LIABILITIES. You must be sixteen (16) years or older to use the Services. Mane Haircare LLC is located in the United States and if you use our services, your personal information will be transferred to the UNITED STATES. BY ACCESSING OR USING THE SERVICES OR OTHERWISE PROVIDING US WITH PERSONAL INFORMATION, YOU ARE CONSENTING TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR SERVICES, AND YOU SHOULD LEAVE THE SITE IMMEDIATELY AND NOT PROVIDE US WITH ANY PERSONAL INFORMATION.

California Notice at Collection of Personal Information: Please see “The Types and Categories of Personal Information We Collect” and “How We Use your Information / Purpose of Collection” for an overview of what information we collect, and why, and “US Privacy Disclosures” for information about how to exercise your privacy rights, including opting out of the sale or sharing of your personal information.


PRIVACY POLICY CONTENTS
1. Scope
2. The Types and Categories of Personal Information We Collect
3. Technical Data
4. Sources of Personal Information
5. How We Use Your Information/Purpose of Collection
6. Sharing Information/Third-Party Disclosures
7. Social Media
8. Links to Other Websites; Your Direct Third-Party Disclosures

9. Data Retention and Localization
10. Security
11. No Data Collected from Children
12. Publicly Posted Information; Product Reviews
13. Your Responsibilities
14. Updating Your Information
15. Email Marketing and Your Rights
16. SMS/Text Marketing and Your Rights
17. US Privacy Disclosures
18. Persons with Disabilities
19. Rewards Programs and Financial Incentives
20. Employment Application and Talent Management
21. Events and Video Teleconferencing
22. Changes to the Policy
23. Contact Us

1. Scope

This Privacy Policy applies to personal information that Mane Haircare LLC receives during its business operations as a “data controller” - which means we determine the purpose and means of processing such personal information. For purposes of this Privacy Policy, the term “personal information” means any information that, alone or in conjunction with other information or data, identifies or is linked to a particular individual or household and that is subject to, or otherwise afforded protection under, a data protection law, statute, or regulation. The term “personal information” does not include anonymized or de-identified data that is not attributable to a particular individual or household and that is not otherwise subject to a data protection law, statute, or regulation. Mane Haircare LLC may anonymize or de-identify personal information, and such data is not subject to this Privacy Policy, and Mane Haircare LLC may use such data for any purpose.

 

2. The Types and Categories of Personal Information We Collect

Mane Haircare LLC collects personal information in order to provide our Services, comply with our legal obligations, promote our business interests, and for the other reasons set forth in this Privacy Policy.  When you do not provide personal information to Mane Haircare LLC, we may not be able to provide you the Services or to complete a transaction you requested. Generally, we collect the following types and categories of personal information during our business operations:

 

Personal Information  
Category Description/Examples
Personal Identifiers Identifiers, such as your name, alias, shipping
address, email address, account name, telephone
number, customer identification number.
Registration Data Information provided when you register for an
account to use the Site, including usernames and
passwords.
Online Identifiers (For more information, see “Technical Data” below) Persistent identifiers that can be used to
recognize you or your device over time and
across different services, including a device
identifier, an Internet Protocol (IP) address,
cookies, beacons, pixel tags, mobile ad
identifiers, and similar technology.
Commercial Information Records of the Services you purchased, obtained,
or considered, or your other purchasing or
consuming histories or tendencies with respect
to our Services.
Business Contact Data Information related to employees, owners,
directors, officers, or contractors of a third-party
organization (e.g., business, company,
partnership, sole proprietorship, nonprofit, or
government agency) with whom we conduct, or
possibly conduct, business activities.
Marketing and Communications Data Information with respect to your marketing
preferences and your subscriptions to our
publications and alerts.
Internet and Other Electronic Network Data Data pertaining to your access or use of the Site,
including browsing history, search history, and
information regarding your interaction with the
Site or advertisements embedded on the Site or
other third-party websites.
Your Feedback Information you provide about our Services,
which may include data gathered from any Mane
Addicts surveys or reviews submitted by you.
Visitor Information Information an individual provides when visiting
any physical location or premises of Mane
Addicts (e.g., visitor logs and registries, vehicle
and parking information).
Geolocation Data Information about the general city, state, or
region in which a user of the Site is located.
Professional or Employment Data (For more
information, see “Employment Applications and
Talent Management” below)		 If you apply for a job with Mane Haircare LLC, we
collect information set forth in a resumé,
curriculum vitae, cover letter, and similar
documentation, including contact details,
employment history, skills, or qualifications,
education-level, job compensation and benefit
preferences, criminal record, credit history and
similar data, and information provided about or
by your references.
Inferences Inferences drawn from some of the personal
information categories identified herein and used
to create a consumer profile reflecting your
purchasing and marketing preferences,
characteristics, and behavior.
Sensitive Personal Information

You may furnish us with health-related
information in the event you, or a third party, has
an adverse reaction to the use of our products or
goods.


Job applicants and employees: We may collect
race and ethnicity information from you.

 

3. Technical Data

When you access the Site, we collect certain data automatically using technical means and tools. This data relates to your device, as well as your experience on the Site and other websites, including the following:
Usage and Device Data. When you access and use the Site, we automatically collect details of your access to and use of the Site, including traffic data, usage logs and other communication data, and the resources that you access and use on or through the Site (e.g., browsing history, search history). We may also collect information about your device and internet connection, including the device’s unique identifier (e.g., device type, IMEI, Wi-Fi MAC, IP address), operating system, browser type, and mobile network information. The Site may collect “diagnostic” data related to your use of the Site, such as crash data and logs, performance data (e.g., launch time, hang rate, or energy use), and any other data collected for the purposes of measuring technical diagnostics.

Cookies and Tracking Data. We use “cookies” and other tracking technologies within the Site. A cookie is a small file placed on your smartphone or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your smartphone or device. However, if you select this setting, some parts of the Site may become inaccessible or not function properly. In addition, the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to analyze data on your use of the Site (e.g., recording the popularity of certain content and verifying system and server integrity). The Site may collect data about the advertisements you have seen or engaged. For more information, see, where available, the Cookie Policy on each Site.


4. Sources of Personal Information

We collect the personal information identified herein directly from you when you use our Services, through automated means when you are using the Site, and from third parties. More specifically, we collect personal information from the following sources:

First Party / Direct Collection. We collect personal information directly from you when you use our Services (e.g., registering accounts, completing purchases, signing up for subscriptions), when you provide a Product Review (as defined below), or whenever you directly engage with us, such as when you visit our offices or premises or otherwise contact us.

Automated Collection. As described above, we may collect information and data, such as usage data and cookies, through automated means when you use the Site (see “Technical Data” above).

Third-Party Sources. We collect personal information from third parties, such as publicly available databases, social networking providers, advertising companies, our service providers, and third-party references.

5. How We Use Your Information / Purpose of Collection

We may use the personal information we collect about you in order to perform our Services, comply with our legal obligations, and promote our business interests, including to (i) provide, operate, maintain, improve, and promote our Services, (ii) enable you to access and use our Services, (iii) process and complete transactions, and send you related information, including purchase confirmations and invoices, (iv) send transactional messages (e.g., responses to your comments, questions, and requests) and provide customer service and support for our Services, (v) furnish technical notices, updates, security alerts, and support and administrative messages to you, (vi) provide you promotional and marketing communications (e.g., information about our Services, features, surveys, newsletters, offers, promotions, contests, and events), (vii) process and deliver contest or sweepstakes entries and rewards, (viii) monitor and analyze trends, usage, and activities in connection with our Services, (ix) investigate and prevent fraudulent transactions, unauthorized access to or use of our Services, and other illegal activities, and (x) personalize our Services, including providing features or advertisements that match your interests and preferences. Notwithstanding the foregoing, Mane Haircare LLC may collect and use your personal information for any other purpose for which we obtain your consent. For the avoidance of doubt, you hereby agree that Mane Haircare LLC may contact you via any means, including SMS/text message and email, to furnish you information regarding a product order, shipping status, warranty- related information, and similar data and information pertaining to a commercial transaction. Mobile Messaging Program. In the event you opt-in to receive SMS/text messages from us (“Mobile Messaging Program”), we will collect and use your mobile telephone number to maintain and administer our Mobile Messaging Program. With your permission, we may send text messages about our store, new products, and other updates, including “Checkout Reminders,” and we use webhooks to trigger the Checkout Reminders messaging system. Please review the Mane Haircare LLC Messaging Terms and Conditions for more information about the Mobile Messaging Program, including information on how to unsubscribe or update your personal information therein and your responsibilities and liabilities related thereto.

6. Sharing Information / Third-Party Disclosures


We may share your personal information with certain organizations and third parties in accordance with applicable law, including as set out below. However, we do not share personal information with third parties that we have reason to believe use such information for their own direct marketing purposes.

Service Providers. We may share your personal information with companies that provide services on our behalf, such as hosting and analyzing the Site, conducting surveys and marketing on our behalf, processing transactions (including rebates and returns), tracking and responding to consumer questions or complaints, and performing analyses to improve the quality of our Services.

Payment Card Transactions. All payments for purchases made through the Site are completed using a third-party vendor’s online payment system. Mane Haircare LLC does not have access to your credit card information and does not store or disclose your full credit card information. Any personal or financial information you provide to our online payment system is subject to the third party’s privacy policy and terms of use, and we recommend you review these policies before providing any personal or financial
information.

Distributors and Business Partners. We may share your personal information with third parties that distribute our goods, products, and marketing materials.

Business Restructuring. Circumstances may arise where, for strategic or other business reasons, Mane Haircare LLC decides to sell, buy, divest, merge or otherwise reorganize our businesses. We may disclose your personal information to the extent reasonably necessary to proceed with the negotiation or with the completion of a merger, acquisition, divestiture or sale of all or a portion of Mane Haircare LLC’ assets.

Disclosure for Other Reasons. We may disclose personal information (i) if required by law or government order, or with a legal process, (ii) to protect and defend our rights or property, or (iii) in urgent circumstances, to protect the health and personal safety of any individual. In addition, Mane Haircare LLC may disclose your personal information with any third party when we believe such disclosure is necessary to defend or protect our legal, regulatory, or business interests. We may also disclose your information upon your express consent.

In the event that you facilitate a transaction with Mane Haircare LLC, or request information from or otherwise engage with us, and such activities require Mane Haircare LLC to share your personal information with a service provider or other third party, you hereby consent to such disclosure and/or direct Mane Haircare LLC to intentionally disclose your personal information to the service provider or third party.

7. Social Media

We may engage with you on various social media platforms (e.g., Facebook, Twitter, Pinterest, Instagram, TikTok). If you contact us on a social media platform for customer support or for other reasons, we may contact you via the social media’s direct message tools. Certain social media platforms may also automatically provide us with your personal information, the information we receive will depend on the terms that govern your use of the social media platform(s) and any privacy settings you may have set. The Site includes social media features and widgets (e.g., the “Facebook Like” button, the “Share This” button) or interactive mini-programs that run on the Site. These features may collect your IP address and which Site page you are accessing and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Site. Your interactions with these features are governed by the privacy statement of the relevant social media platform that provides them.

8. Links to Other Websites; Your Direct Third-Party Disclosures
As a resource to you, the Site may include links to third-party websites or provide you the opportunity to disclose information directly to third parties (e.g., credit card processors). Our Privacy Policy does not apply to such third-party websites or organizations. You assume all privacy, security, and other risks associated with providing any data, including personal information, to third parties via the Services. For a description of the privacy protections associated with providing information to third parties, you should refer to the privacy statements, if any, provided by those third parties.

9. Data Retention and Localization

The period during which we retain your personal information varies depending on the purpose for the data processing. For example, we retain personal information needed to provide you with our Services, to facilitate transactions you have requested, to comply with our legal obligations (e.g., tax filings, export control laws), to engage in marketing activities, and for as long as is necessary to defend our legal or business interests. In all other cases, we retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy.

Mane Haircare LLC is based in the United States and the personal information that we collect and process is retained and stored in the United States. Mane Haircare LLC uses service providers that store personal information on our behalf in the United States and in other third countries. Please be aware that the United States, and these other third countries, may not provide the same level of protection of personal information as in your country, state, or other jurisdiction of residence or nationality, and when transferred to the United States or elsewhere, your personal information may be accessible by, or otherwise made available to, local government authorities and officials pursuant to judicial and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations. By continuing to provide us such information, you hereby acknowledge and agree to your personal information being transferred to, and stored in, the United States and in such other third countries.

10. Security

We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. HOWEVER, NO INFORMATION SYSTEM CAN BE FULLY SECURE, AND WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. MOREOVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY OF PERSONAL INFORMATION YOU TRANSMIT TO THE SITE AND/OR THE SERVICES OVER NETWORKS THAT WE DO NOT CONTROL, INCLUDING THE INTERNET AND WIRELESS NETWORKS, AND YOU PROVIDE US WITH ANY PERSONAL INFORMATION AND DATA AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT OR EVENT THAT MAY COMPROMISE THE CONFIDENTIALITY, INTEGRITY, OR SECURITY OF YOUR PERSONAL INFORMATION CAUSED BY A THIRD PARTY. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access our Services, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately (and in any event within twenty-four (24) hours) if you have reason to believe that your username or password to our Services has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.

11. No Data Collected from Children

The Site is not directed at, nor intended for use by, children. As a result, if you are under the age of sixteen (16), you are prohibited from accessing or using the Services (including the Site) or with providing us with your personal information.

12. Publicly Posted Information; Product Reviews

You may, from time to time, have the ability to submit via the Site a comment on, provide an opinion about, rate, or otherwise discuss our Services (a “Product Review”). In other circumstances, you may directly provide us feedback on our business, our business sector, or the Services (“Feedback”). Any information or content you post in a Product Review or in your Feedback may be available to other users of the Site (and our social media platforms) and may be retrievable by third-party search engines, and third parties may also be able to download or share your Product Review and Feedback to social media websites or elsewhere. We recommend that you guard your privacy and anonymity and not upload any information in your Product Review and Feedback that you wish to remain confidential. Any third party with access to your information via the Site will be permitted to use the information in the same manner as if you submitted the information directly to that third party. Publicly posting any information on the Site is entirely voluntary on your part, and we recommend you carefully consider the information you choose to make publicly available. As between you and Mane Haircare LLC, any and all Product Reviews and Feedback shall be considered our confidential and proprietary information. In order for Mane Haircare LLC to utilize such Product Reviews and Feedback, you grant to Mane Haircare LLC a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license, with the right to sublicense, under all relevant intellectual property rights, to use, publish, and disclose such Product Reviews and Feedback in any manner we choose and to display, perform, copy, make, have made, use, sell, and otherwise dispose of Mane Haircare LLC and our sub-licensees’ products or services embodying such Product Reviews and Feedback in any manner and via any media we choose, without reference to the source. Mane Haircare LLC shall be entitled to use Product Reviews and Feedback for any purpose without restriction or remuneration of any kind with respect to you and/or your representatives.

13. Your Responsibilities
You are permitted, and hereby agree, to only provide personal information to Mane Haircare LLC if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon a person’s data privacy rights or privileges. IF YOU PROVIDE PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO MANE HAIRCARE LLC, YOU EXPRESSLY
REPRESENT AND WARRANT TO MANE HAIRCARE LLC THAT YOU HAVE THE FULL RIGHT AND AUTHORITY TO PROVIDE Mane Haircare LLC WITH SUCH PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) AND THAT MANE HAIRCARE LLC’ USE AND PROCESSING OF SUCH PERSONAL INFORMATION AS SET FORTH HEREIN WILL NOT VIOLATE ANY PERSON’S RIGHTS OR PRIVILEGES, INCLUDING RIGHTS TO PRIVACY. YOU HEREBY AGREE TO FULLY AND COMPLETELY INDEMNIFY MANE HAIRCARE LLC FOR ANY CLAIMS, HARM, OR DAMAGES THAT MAY ARISE FROM YOUR PROVISION OF PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO MANE HAIRCARE LLC

14. Updating Your Information

It is important that the personal information that you provide to us is accurate and reliable. You have the ability to update your personal information at “Checkout” when you purchase a good or product. In certain circumstances, you may have the ability to directly edit your account to update and change your personal information (e.g., name, telephone number, email, shipping address), and you must do so when such changes are warranted. If your account does not contain such features, then you must
directly notify Mane Haircare LLC of any changes or updates to your personal information in accordance with the “Contact Us” section listed below.

15. Email Marketing and Your Rights

You have the right to opt out of receiving email marketing communications from us. Generally, the email marketing communications that you receive from us will provide you an option to “unsubscribe” from receiving future email marketing communications from us. You may also unsubscribe from such email marketing by contacting us in accordance with the “Contact Us” section listed below. You hereby agree to immediately notify Mane Haircare LLC, in writing, in the event you no longer own, license, or use an email address to which you subscribed to receive email marketing from us.

16. SMS/Text Marketing and Your Rights
Mane Haircare LLC offers a Mobile Messaging Program in which we send participants text messages related to our Services, marketing programs, and discounts. By participating in the Mobile Messaging Program, you agree to receive autodialed or prerecorded marketing mobile messages and you understand that you are not required to make any purchase from us to participate in our Mobile Messaging Program. Message and data rates may apply to such communications. For more information about the Mobile Messaging Program, please review the Mane Haircare LLC Messaging Terms and Conditions. You hereby agree to immediately notify Mane Haircare LLC, in writing, in the event you no longer own, license, or use the telephone number you used to enroll into our Mobile Message Program.

17. US Privacy Disclosures
If you are a California resident, you may take advantage of the following privacy rights:

  • Right to Know: You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to delete personal information that we have collected from you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
  • Right to Correct: You have the right to correct inaccurate personal information that we may maintain about you, subject to appropriate verification.
  • Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to opt-out of the “sale” or “sharing” of your personal information, as such terms are defined in California privacy laws. This means that, if you opt out, going forward, we will not sell or share your personal information with such third parties to use for their purposes, including cross-context behavioral advertising, unless you later direct us to do so.
  • Right to Limit: You have the right to limit the use and disclosure of your sensitive personal information.

If you are a resident of Connecticut, Colorado, Utah, or Virginia, you may take advantage of certain privacy rights, such as to request access, correction, deletion, or a copy of your personal information. Because we may “sell” personal information or engage in “targeted advertising” as these terms are defined in Connecticut, Colorado, Utah, and Virginia laws, you may also exercise your right to opt-out of such sales or targeted advertising. You have the right to appeal a denial of your privacy rights.

How to Submit a Request
To take advantage of your right to know, delete, correct, limit, or portability under California, Colorado, Connecticut, Utah, or Virginia law, or to submit an appeal of a denial of your privacy rights, please contact us by email at customerservice@heymane.com.  We may request certain information about your interactions with Mane Haircare LLC to verify your identity before we can respond to your access, deletion, correction, or portability requests. Mane Haircare LLC will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know.

To take advantage of your right to opt out of the sale or sharing of personal information or to opt out of targeted advertising, please click on the Do Not Sell or Share My Personal Information link which also is on our website footer or email us at customerservice@heymane.com. We will work to comply with your opt-out request within 15 business days. You may also use an authorized agent to submit a request to opt out on your behalf if you provide the authorized agent signed written permission to do so.

We value your privacy and will not discriminate in response to your exercise of your privacy rights.

Agent Requests
You may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. Mane Haircare LLC retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity. An authorized agent is prohibited from using a consumer’s personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or for fraud prevention. 


Data Protection Disclosures
Categories of Personal Information Sold or Shared: In the last 12 months, Mane Haircare LLC has sold or
shared the following categories of personal information with advertising networks, advertising
platforms, and social media companies for the purposes described in this Privacy Policy, including for
targeted advertising.
Personal identifiers

  • Registration data
  • Online identifiers
  • Commercial information
  • Business contact data
  • Marketing and communications data
  • Internet or other electronic network data
  • Your feedback
  • Visitor information
  • Geolocation data
  • Professional or employment data
  • Inferences
  • Sensitive personal information

We do not knowingly sell or share personal information about persons under the age of 16.

Categories of Personal Information Disclosed for Business Purposes: In the last 12 months, Mane Haircare LLC has disclosed the following categories of personal information for a business purpose (such as with our service providers or processors, whose use of personal information we disclose is limited to providing certain service to us pursuant to a written contract):

  • Personal identifiers
  • Registration data
  • Online identifiers
  • Commercial information
  • Business contact data
  • Marketing and communications data
  • Internet or other electronic network data
  • Your feedback
  • Visitor information
  • Geolocation data
  • Professional or employment data
  • Inferences
  • Sensitive personal information

Additional detail on the business purposes for which we disclose personal information is provided above under “Sharing Information/Third-Party Disclosures.”

Nevada Privacy Rights

Mane Haircare LLC does not currently conduct “sales” of personal information for purposes of Nevada law. Notwithstanding the foregoing, Nevada residents may submit a request directing us to not sell personal information we maintain about them to third parties who will sell or license their information to others. If you would like to exercise this right, please contact us in accordance with the “Contact Us” section listed below.

To exercise any of these data privacy rights, please contact us, or have your designated agent contact us, in accordance with the “Contact Us” section listed below. To the extent permitted by law, we will need to verify your identity (or the identity of your agent) and ensure the authenticity of your request.

18. Persons with Disabilities

Mane Haircare LLC strives to ensure that every person has access to information related to our Services, including this Privacy Policy. Please contact us if you would like this Privacy Policy provided in an alternative format, and we will seek to meet your needs.

19. Rewards Programs and Financial Incentives

We collect and use personal information, including personal information provided by a third party (e.g., refer-a-friend program), to administer and maintain our financial incentive, rewards, and loyalty programs (“Rewards Programs”). We use the personal information you provide in these programs to verify your identity, offer unique rewards, track your program status, and facilitate the exchange of program points for products, promotional materials, training workshops, and other items. If you consent to participate in any of our Rewards Programs, you may withdraw that consent at any time by contacting us in accordance with the “Contact Us” section listed below or in accordance with the instructions set forth in the applicable Rewards Program’s terms and conditions. Mane Haircare LLC may use personal information gathered from, or related to, participants in our Rewards Programs for any other purpose or in any other manner set forth in this Privacy Policy.

California Rewards Program Rights. Pursuant to the CCPA, you may be entitled to be informed as to why financial incentive programs, or price or service differences, are permitted under the law, including (i) a good-faith estimate of the value of your personal information that forms the basis for offering the financial incentive or price or service difference, and (ii) a description of the method we used to calculate the value of your personal information. Generally, we do not assign monetary or other value to personal information. However, in the event we are required by law to assign such value in the context of Rewards Programs, or price or service differences, we have valued the personal information collected and used as being equal to the value of the discount or financial incentive provided, and the calculation of the value is based upon a practical and good-faith effort often involving (i) the categories of personal information collected (e.g., names, email addresses), (ii) the transferability of such personal information for us and our Rewards Programs, (iii) the discounted price offered, (iv) the volume of consumers enrolled in our Rewards Programs, and (v) the product or service to which the Rewards Programs, or price or service differences, apply. The disclosure of the value described herein is not intended to waive, nor should it be interpreted as a waiver to, our proprietary or business confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.

20. Employment Applications and Talent Management

As part of our recruitment and talent management process, we collect personal information with respect to individuals who are interested in working for us. In this context, we collect employment and application data, such as the following: contact information (e.g., name, title, residential or postal address, telephone number, and personal email address); information in a curriculum vitae, resumé, cover letter, or similar documentation; details regarding the type of employment sought, willingness to
relocate, job compensation and benefit preferences; health data (e.g., medical conditions); information related to your background, education, criminal record, credit history and similar data; information provided about or by your references or other third parties related to your employment history, skills, qualifications, or education; and information related to previous applications to us or previous employment history with us. When permitted by law, we may collect information about your race and ethnicity to assist with our diversity and inclusion programs. We use this information for the following purposes: to identify and evaluate job applicants; to verify your information; to complete employment, education, background and reference checks; to communicate with you about the recruitment process and your application; to comply with our legal, judicial, regulatory, administrative, or other corporate requirements; to analyze and improve our application and recruitment process; to accommodate individuals who may have specialized needs during the employment process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law. We share this personal information with third parties (see “Sharing Information / Third-Party Disclosures”), and we may also use this employment and application data for any other purpose set forth in this Privacy Policy.

21. Events and Video Teleconferencing

Mane Haircare LLC hosts and uses video teleconferencing platforms to facilitate conferences, meetings, training events, and other programs. We often use online platforms that are owned and administered by a third-party service provider (e.g., Google, Zoom, WebEx, Skype for Business). Please be aware that our video teleconferencing may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third-party service providers. By participating in our events and video teleconferencing, you hereby consent to the collection and retention of any information provided therein, and you hereby consent to the recording of such activities.

22. Changes to the Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you if this Privacy Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Privacy Policy to determine whether any amendments have been made hereto. Your use of the Services, and continued use of the Services after any amendments are made to this Privacy Policy, signifies your consent to this Privacy Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email, about changes to our Privacy Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review the Privacy Policy to determine whether any amendments have been made hereto.

23. Contact Us

If you have questions regarding this Privacy Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at the following: (email) customerservice@heymane.com.